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FAQs

Triad Junk Removal, LLC

Have any questions? We have the answers. Check out these FAQs and give us a call today for more information!

Junk Removal Service FAQs

  • How does your junk removal service work?

    We dispatch a team of two with a truck to your location. Typically, charges are based on the volume of items loaded onto the truck or trailer, following industry standards. The cost per cubic yard decreases as more space is utilized, making larger loads more cost-effective.

  • Are there additional fees?

    Additional fees may apply if there are numerous stairs, elevators, or a significant distance to the truck. Extra charges are also possible for bed bug infestations or extensive hoarding situations, usually calculated per floor or load.

  • How big is your truck?

    Our standard truck is 14 feet long with 5-foot high sides, offering more space compared to many competitors' 10’ and 12’ trucks. We also have various other sizes, including 12’, 14’, and 16’ box trucks. Regardless of the truck size, the cubic yard cost remains consistent across all our vehicles.

  • Do we have to be onsite when you do the work?

    No, you don't need to be present. We can collect items left outside or access the property using a lockbox code provided by you or a representative, such as a real estate agent.

  • What items do you take?

    We handle most items found in homes or businesses, including trash, construction debris, furniture, mattresses, yard waste, and more. Exceptions include chemicals and hazardous waste. We can take paint for an additional fee, provided it is labeled and in good condition. We can also suggest disposal locations for such items.

  • Do any items have extra fees?

    Yes, items like tires, TVs, pianos, hot tubs, and other large items may incur additional charges. Please call for specific pricing.

  • How much notice do you need to schedule an appointment?

    Scheduling can range from same-day service to two weeks out. We strive to accommodate your needs and appreciate as much notice as possible. With over 12 years in business and many repeat customers, we aim to meet your schedule. If we can't, we still value your inquiry and hope to assist you in the future.

Dumpster Rental Service FAQs

  • How long can we keep the dumpster?

    Typically, the rental period is 7 days, which is included in the fee. If you’re finished with it earlier, you can call to have it removed sooner. If you need it for more than seven days, please call for the current daily rates. We generally need to know at the time of the initial rental if you expect to need it longer than seven days. If the rental isn’t already scheduled for a longer term, you can call us, and if it's not rented to another customer, we can offer you the current daily rate and extend the rental period.

  • What size dumpsters do you have?

    We offer 12 cubic yard and 16 cubic yard dumpsters, along with a dump and return service at a reduced rate, where we empty and return the dumpster to you.

  • What are the dimensions of the available dumpsters?

    The 12-yard dumpster measures 12' long x 7' 6" wide (top), tapering to 6' wide (bottom) x 43" high. The 16-yard dumpster is 12' long x 7' 6" wide (top), tapering to 6' wide (bottom) x 61" high. The 12-yard dumpster is easy to see over, while the 16-yard dumpster has gates at the back for easy loading.

  • What can we put in the dumpsters?

    You can dispose of household waste, furniture, construction debris, brush, and limbs, but these items must be separated for recycling purposes. Prohibited items include chemicals, tires, large appliances (unless the load is solely appliances), computers, monitors, and TVs. If unsure, please call for guidance.

  • What is included within the dumpster rental fee?

    It includes delivery and removal of the dumpster and disposal fees up to the included amount. 12 Yard includes up to 1 ½ tons (3,000 lbs) of contents, and the 16 Yard includes up to 2 tons (4,000 lbs) of contents. We can carry up to 4 tons on each, but there is an additional fee for the amounts over the included.

  • Can you set the dumpster on the lawn?

    Yes, this depends on the conditions at the time of delivery. Weather, time of year, and soil conditions can all impact this. We require a relatively hard surface.

  • Will you protect our driveway?

    We roll the dumpsters onto wood planks to help protect the driveway's surface.

  • How high over the sides of the dumpster can we fill it?

    Waste must be level with or below the top of the roll-off dumpster. This is for safety, ensuring that the tarp can cover it as required by law.

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